JOIN US AT RAM
Work With Purpose
At Responsive Asset Management (RAM), we’re not just managing properties—we’re building stability, one door at a time.
Our mission is to deliver reliable, affordable, and well-maintained housing with integrity and excellence.
We serve three groups with intention:
- Residents deserve safe, clean, and respectful homes.
- Team members deserve opportunities to grow, lead, and be part of something bigger.
- Owners & partners deserve transparency, performance, and peace of mind.
We’re a hands-on, high-performing team of operators, coaches, and doers who take pride in showing up, taking action, and staying real. Every team member plays a vital role in shaping our future—and yours.
If you’re hungry to grow, eager to lead, and ready to make an impact—there’s a seat at the table for you.
What We Stand For
We’re not trying to be everything to everyone—we’re building a team of A-players who share our values and our vision.
Our Core Values (STABLE)
S – Show Up & Own It
T – Take Action
A – Always Growing
B – Be Real
L – Lead with Humility
E – Excellence in Everything
We’re not perfect, but we’re consistent. We show up, improve, and play the long game—in business and in life.
Culture & Work Style
We’re not a typical property management company—we’re a people-first organization built on accountability, trust, and continuous improvement.
Here’s how we operate:
– Field-first for maintenance and operations; hybrid/remote for eligible roles
– Weekly L10s, open communication, and measurable KPIs
– Tools that keep us aligned and efficient: AppFolio, Google Workspace, Slack, Notion, HubSpot
– A culture of servant leadership—our leaders coach, not command
– Tight feedback loops and career pathing at every level
We take our work seriously, but not ourselves. We laugh, push each other, and genuinely care about the people and places we serve.
Perks & Benefits
(Benefits may vary by role, but here’s what you can expect when you join RAM.)
– Competitive pay with performance-based bonuses and incentives
– Paid time off and company holidays
– Flexible scheduling and hybrid work options (role-dependent)
– Company-provided technology and field equipment (Apple ecosystem preferred)
– Company vehicle or mileage reimbursement for regional/field roles
– Certification and professional development opportunities (HVAC, OSHA, maintenance, leadership)
– Career growth across property management, maintenance, leasing, and resident experience teams
– A values-driven, people-first culture built on trust and accountability
Ready to Join Us?
At Responsive Asset Management, we’re building more than a property management company—we’re building stability and community.
If you’re ready to take ownership, grow, and make a real impact for residents, teammates, and partners, we’d love to hear from you.
Open Roles
Regional Maintenance Coach
Location: Illinois & Indiana Region (travel required)
Key Highlights:
- Lead and mentor property-level maintenance teams across multiple sites.
- Oversee preventive maintenance, turns, and safety compliance.
- Monitor KPIs, budgets, and vendor performance.
- Partner with property managers to align goals and priorities.
Qualification:
- 7–10 years of property maintenance or construction experience; 3+ in leadership.
- Strong HVAC, electrical, and plumbing knowledge.
- Budget and KPI management experience.
- Valid driver’s license; regional travel required.
To Apply:
Send your resume to hunter@responsiveam.com
Resident Concierge (On-site, Regional)
Location: On-site across regional properties
Key Highlights:
- Greet residents, assist with packages, access, and daily needs.
- Conduct property walks and report safety or maintenance issues.
- Support move-ins and move-outs with checklists and inspections.
- Upload notes and photos into AppFolio for accurate reporting.
Qualifications:
- Strong interpersonal and communication skills.
- Prior hospitality, leasing, or resident-services experience preferred.
- Basic tech proficiency (AppFolio, Slack, mobile apps).
To Apply:
Send your resume to miranda@responsiveam.com
Resident Experience Coordinator (Central Office)
Location: Central Office (Hybrid)
Key Highlights:
- Send renewal offers and manage notice-to-vacate processes.
- Maintain communication across email, text, and phone.
- Track renewal ratios and reputation scores across properties.
- Improve resident satisfaction through fast response and proactive service.
Qualifications:
- Background in resident relations or customer service.
- Excellent communication skills.
- PMS/CRM proficiency and attention to detail.
To Apply:
Send your resume to miranda@responsiveam.com
Sales & Leasing Specialist
Location: Central Office (Hybrid)
Key Highlights:
- Respond quickly to all inbound leads (phone, email, chat, ILS, social).
- Conduct virtual and in-person tours and presentations.
- Guide applicants through screening and leasing.
- Track conversions and occupancy KPIs in CRM.
Qualifications:
- Proven sales or leasing experience.
- Strong communication and follow-through.
- CRM/PMS experience preferred.
- Motivated by performance and results.
To Apply:
Send your resume to miranda@responsiveam.com
CapEx Technician
Location: Terre Haute, Kokomo and Lafayette
Key Highlights
- Support capital improvement projects across multiple apartment communities (roofing, siding, HVAC, electrical, plumbing, paving, unit/building renovations).
- Assist with scopes of work, material takeoffs, budgeting, and on-site condition assessments.
- Serve as the on-site point of contact for contractors and vendors; monitor schedules, quality, and safety.
- Conduct routine site inspections, punch lists, final walkthroughs, and post-project checks.
- Ensure compliance with OSHA, EPA, building codes, and company standards.
- Provide technical guidance to property maintenance teams when projects overlap with daily operations.
- Assist in identifying deferred maintenance, long-term replacement needs, and preventative maintenance planning.
Qualifications:
- 5+ years in multifamily maintenance, construction, renovations, or CapEx project execution.
- Strong technical knowledge of HVAC, electrical, plumbing, roofing, and structural components.
- Ability to read blueprints, scopes, and technical specs.
- Able to manage multiple projects across several sites.
- Excellent communication, organization, and problem-solving skills.
- Valid driver’s license; willing to travel between properties.
To Apply:
Send your resume to hunter@responsiveam.com
Property Manager
Location: Terre Haute, Kokomo and Lafayette
Key Highlights:
- Manage tenant inquiries, maintenance requests, complaints, and retention efforts.
- Lead leasing activities — tours, marketing, tenant screening, and onboarding.
- Maintain accurate listings and execute local marketing strategies to attract prospects.
- Oversee daily operations, conduct regular property inspections, and coordinate repairs and preventative maintenance.
- Manage vendor relationships, negotiate service terms, and ensure quality work.
- Prepare and manage property budgets; track financial performance and reporting.
- Lead and develop on-site teams through training, evaluations, and clear expectations.
- Ensure compliance with laws, regulations, company policies, and reporting requirements.
- Conduct market analysis to inform pricing, occupancy goals, and expansion opportunities.
- Collaborate with acquisitions and legal teams during onboarding of new properties.
Qualifications:
- Proven property management experience with strong operational and tenant-relations skills.
- Strong leadership abilities and experience developing high-performing teams.
- Financial acumen, including budgeting and financial reporting.
- Excellent communication and interpersonal skills.
- Knowledge of market trends, property law, and compliance regulations.
- Proficient with property management software (OneSite or similar) and Google Workspace.
- Experience with LIHTC is a plus.
- Customer service background with strong conflict-resolution and upselling skills.
- Willingness to travel regularly to properties (2–4 days weekly).
To Apply:
Send your resume to miranda@responsiveam.com
Property Maintenance Technician
Location: Terre Haute, Kokomo and Lafayette
Key Highlights:
- Perform general maintenance and repairs including painting, plumbing, carpentry, electrical tasks, and unit/property repairs.
- Conduct regular property and equipment inspections to identify safety issues and maintenance needs.
- Complete preventative maintenance to maintain performance of systems and equipment.
- Diagnose issues, recommend solutions, and complete repairs or replacements as needed.
- Maintain accurate records of work performed using RAM-issued devices (photos, notes, updates).
- Ensure safe work practices and adherence to company protocols.
- Perform specialized tasks such as:
- Flooring installation (LVP, tile, carpet)
- Drywall repair & painting
- Hardware installation (doors, cabinets, fixtures)
- Light electrical (lights, outlets, switches)
- Light plumbing (faucets, toilet rebuilds)
- Operating tools and equipment (saws, drills, grinders, pressure washers, etc.)
Qualifications:
- 3–5 years of experience in general or commercial maintenance.
- Strong hands-on skills across basic trades (plumbing, electrical, carpentry, etc.).
- Ability to lift materials, use power tools, and work in varying weather conditions.
- Ability to pass background, drug screening, and DMV checks if required.
- Valid driver’s license preferred.
- Flexibility for occasional overtime, weekends, and on-call rotations.
To Apply:
Send your resume to hunter@responsiveam.com
